MOHAMED ABDEL NASSER ABDEL SATTAR

Sales Team Leader (Acting Branch Head)

Cairo, Egyptmohammed-abdel-nasser-mba-4201692a6

Profile summary

Sales operations professional with progressive experience in retail sales, installment services, and branch-level team leadership within a high-volume commercial environment. Proven capability in supervising sales teams, resolving customer issues, executing promotional campaigns, and monitoring stock availability to support sales continuity. Recognized for maintaining operational discipline, service quality, and consistent achievement of sales targets while ensuring adherence to internal procedures. Experienced in coordinating daily activities across sales, customer service, and warehouse functions to support branch performance.

Career highlights

Best Performing Branch Leader: Led branch operations to achieve “Best Performing Branch” recognition for 3 consecutive months based on internal performance evaluations.

Exceeded Installment Sales Targets: Closed installment sales files achieving 80%+ of assigned monthly sales targets across 6 consecutive reporting months.

Key skills

Skills
Branch Operations SupervisionSales Team Performance MonitoringCustomer Issue Resolution & Escalation HandlingSales Campaign Execution & ControlInstallment Sales OversightInventory & Stock Level MonitoringDaily Sales & Activity ReportingPerformance Review & Follow-UpData Analysis and InterpretationDigital Marketing StrategyCRM Software Proficiency (e.g., Salesforce, HubSpot)Sales Forecasting and BudgetingCoaching and Mentoring

Professional experience

Sales Team Leader (Acting Branch Head)Aug 2024 - Present
Raya Trade | Ismailia, Egypt

 Supervised daily branch operations for 8+ sales representatives, reviewing performance, attendance, and activity reports daily.  Resolved 20+ customer cases per month related to pricing, delivery, and installment procedures with documented outcomes.  Coordinated execution of sales campaigns and promotional offers across the branch, ensuring consistent communication and compliance.  Reviewed inventory availability weekly with warehouse teams, preventing stock-related sales delays.  Led branch operations that achieved Best Performing Branch recognition for 3 consecutive months based on internal performance evaluations.

  • Supervised daily branch operations for 8+ sales representatives, reviewing performance, attendance, and activity reports daily.
  • Resolved 20+ customer cases per month related to pricing, delivery, and installment procedures with documented outcomes.
  • Coordinated execution of sales campaigns and promotional offers across the branch, ensuring consistent communication and compliance.
  • Reviewed inventory availability weekly with warehouse teams, preventing stock-related sales delays.
  • Led branch operations that achieved Best Performing Branch recognition for 3 consecutive months based on internal performance evaluations.
Senior Sales Representative (Installment Sales)Apr 2023 - Aug 2024
Raya Trade | Ismailia, Egypt

 Managed installment sales for consumer home appliances, advising 20+ customers daily on payment plans and eligibility requirements.  Conducted 25+ outbound customer calls daily to support installment approvals and sales closures.  Closed installment sales files achieving 80%+ of assigned monthly sales targets across 6 consecutive reporting months.  Reviewed and validated 40+ installment customer files per month with 100% documentation completeness and zero rejected records.  Recognized as Employee of the Month (3 times) for sales performance, documentation accuracy, and adherence to procedures.

  • Managed installment sales for consumer home appliances, advising 20+ customers daily on payment plans and eligibility requirements.
  • Conducted 25+ outbound customer calls daily to support installment approvals and sales closures.
  • Closed installment sales files achieving 80%+ of assigned monthly sales targets across 6 consecutive reporting months.
  • Reviewed and validated 40+ installment customer files per month with 100% documentation completeness and zero rejected records.
  • Recognized as Employee of the Month (3 times) for sales performance, documentation accuracy, and adherence to procedures.
Junior AccountantOct 2021 - Mar 2023
Shohdy Organization Chartered Accountants | Ismailia, Egypt

 Prepared and reviewed 40+ financial transactions per month, maintaining zero missing or rejected records during audits.  Verified financial documents in line with regulatory and internal control requirements, recording zero audit observations.  Assisted in monthly budget forecasting activities over a 6-month cycle.  Processed tax filings and statutory documents within defined deadlines, ensuring full compliance.

  • Prepared and reviewed 40+ financial transactions per month, maintaining zero missing or rejected records during audits.
  • Verified financial documents in line with regulatory and internal control requirements, recording zero audit observations.
  • Assisted in monthly budget forecasting activities over a 6-month cycle.
  • Processed tax filings and statutory documents within defined deadlines, ensuring full compliance.
Sales Representative (Home Appliances Sales)Oct 2021 - Mar 2023
Raya Trade | Ismailia, Egypt

 Executed daily sales activities across a full range of home appliances, serving 20+ customers per shift while maintaining accurate sales documentation.  Achieved assigned monthly sales targets during the first 3 months of employment across mixed product categories.  Specialized in large home appliance sales after 3 months, handling high-value items with accurate pricing and product explanation.  Processed 60+ sales transactions per month with 98% billing accuracy and zero invoice-related customer disputes.

  • Executed daily sales activities across a full range of home appliances, serving 20+ customers per shift while maintaining accurate sales documentation.
  • Achieved assigned monthly sales targets during the first 3 months of employment across mixed product categories.
  • Specialized in large home appliance sales after 3 months, handling high-value items with accurate pricing and product explanation.
  • Processed 60+ sales transactions per month with 98% billing accuracy and zero invoice-related customer disputes.

Education

Master's, Business AdministrationJan 2025
Suez Canal University
Bachelor's Degree, AccountingJan 2021
Suez Canal University